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Managed IT Services

Grow your business with Flexible, scalable IT Solutions

 

At Terra Office Solutions, we understand that every business is unique and constantly evolving. That's why we've crafted flexible, scalable IT solutions designed to grow right alongside your business. Whether you're just starting out, scaling up, or already established, our three-tiered service plan ensures you have access to the essential IT support you need, precisely when you need it.

Each plan, from Essential to Professional and Elite, are thoughtfully structured to provide a comprehensive range of services at a cost-effective price point. This approach guarantees that you're not only getting the best value for your current stage of operation, but also have the option to seamlessly upgrade as your business requirements change. With our adaptive plans, managing IT is no longer a challenge but a strategic asset for your business growth.

Explore our tiers below to find the perfect match for your current needs and budget.

Our Service Plans

1

Essential

Our Essential Plan is designed to provide robust and reliable IT support for businesses seeking a solid foundation.

  • Support

    • Guaranteed Response Times 1Hr.

    • State of the Art AI Enhanced RMM (Remote Monitoring and Management) for Windows / Mac 24x7x365

    • Backup & Data Recovery

    • Hardware and Software Procurement Assistance

    • Unlimited Remote Support

  • Security

    • Managed Anti-Virus / Anti-Malware

  • Empower Your Team

    • IT Documentation

    • Monthly Executive Reports

2

Professional

Building upon the robust foundation of our Essential Plan, the Professional Plan enhances your IT infrastructure with advanced security and comprehensive support.

  • All of the features included in our Essential Plan.

  • Support

    • Unlimited Onsite Support

    • Advanced Customer Portal

  • Security

    • Simulated Phishing Attack

    • Dark Web Monitoring

    • Password Management System.

  • Empower Your Team

    • Security Awareness Training​

3

Elite

The Elite Plan, represents the pinnacle of our IT service offerings, encompassing all the benefits of the Essential and Professional plans with additional premium features tailored for business demanding the utmost in IT support and security.

  • All of the features included in our Essential and professional Plans.

  • Support

    • Unlimited After Hours Support​

  • Add-Ons​

    • Choose from a comprehensive list of our offerings including but not limited to, Work From Home, Anti-Phishing email security, business continuity and disaster recovery solutions.​​

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